After that, update the firmware on your TV and then format your USB drive in FAT32. I had a Galaxy S7 Active that was working prior to the January or Febuary revision to Android Auto. Please note that this behavior revert all settings to factory default, including picture and sound settings, channel menu settings, clock and timer settings, etc. Another probable cause that can prevent USB devices from working properly on a TV is the outdated firmware. 2. Check the status of the USB ports on your TV and ask for a repair service from the manufacturer if the ports are in bad condition. The last stage of troubleshooting is to run the built-in sound diagnostic test in Samsung TV’s support menu. Restart Your Samsung TV. This should only take about 5 seconds. If Samsung Dex is not working on your current monitor, test it with another one, or a TV. 20 great ideas on how to use it, How to recover deleted files from USB flash drives, 10 best USB flash drives today: Number 3 is the safest. When you copy or move the folder (s) to your USB flash drive do not place it in a sub folder. I have tried using different pen drives, hard drives, etc and the USB option is not even appearing on the sources. If not, please input query in the search box below. • If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, please connect the USB device to a PC, format the device … The following paragraphs provide two back up plans if you find a problem unsettled. But this type of storage stick can be problematic at times when it stops working on your TV. Update the TV's software. How can I repair a USB drive that doesn’t work on my TV? You can put the TV in standby by turning it off with the remote control. 3. Right click the drive and select Format Partition at main interface. If you find it is not the problem of connected USB drive, you may need to consider reset Samsung TV to factory state. I connect the Samsung USB to my Windows computer to see if the USB alive. It is suggested to try USB formatting in the first place. The login page will open in a new tab. If you have an app that is freezing, not loading, missing, or crashing, you should: 1. The USB drive will have been wiped clean by now. The quickest way is to check your TV’s ports and make sure they are fine. Depending on the make and model of your Samsung TV, this test may be found in different places in the menu structure, but you should be able to find it regardless. 3. We’ve taken the time to dig through some of the possible solutions to this problem. With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. Note: If the issue still persist, kindly Reset TV to factory settings. Please log in again. If you're out of warranty, use the following link to locate a service center in your area: When I connect the USB stick on my Samsung Smart TV, the USB is detected but I can neither play MP4 from USB, nor play music on the TV. And below are some FAQs quoted from some forums: "My Samsung TV won't play certain mkv files it's maybe 1/20 mkv files. Problem 3: YouTube Not Working on Samsung TV due to Internet Protocol Settings Some Samsung smart TV users can access YouTube, only to find that the video doesn't load or stream properly. To solve the problem, you can start from two aspects, USB flash drive and Samsung TV itself. With netflix it works fine like normal. Connect the USB drive to a Windows machine (Windows 10/8.1/8/7/XP/Vista supportable). You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. Anyway, to solve Samsung Smart TV USB not working, different situations needs different solutions. To fix Samsung USB device not recognized malfunction problem, connect Samsung USB drive to computer via USB port. Now that you have the firmware downloaded and moved to your USB flash drive, you are ready to use the USB to update the firmware on your TV. 3. If you have an older Sony TV (From before 2013) then you may detect that small USB flash devices work fine, but not using large external USB devices. Cold boot the TV. Connect USB device to Samsung TV with a USB extension cable. Solved: Samsung Smart TV USB Flash Drive Not Working 1. Make sure you have installed the latest firmware on your TV. 4. 1. In that case, the TV may not be able to recognize some or all the drives. Also, on older TV models, the USB drive won’t be automatically detected and you’ll have to open it manually. Click the File system dropdown menu to see the list of file systems available and choose FAT32 or … Without further ado, let’s jump in and look at what we think could help get your USB working back on your TV. From what I can gather, for your monitor to work with Samsung Dex, it needs to be HDMI-ready and support 16:9 ratio, with a minimum resolution of 1600×900. Sometimes, the build-up of dust on ports can cause minor problems to the connection. I have an HD Flat Screen TV and when I turn it on it says NO SIGNAL. If there is nothing wrong with it, try the second method. Two Solutions to Format Toshiba External Hard Drive to FAT32, LG TV not Recognizing USB Flash Drive| Fixed, Fixed: Samsung USB Device Not Recognized in Windows 10/8/7, Solved: Samsung Smart TV USB Flash Drive Not Working. It happened for all the videos i tried.. USB devices that use high-power input should be connect to the USB [5V, 1A] port. Hi . Feel familiar with described situation? The TV will ask … Too many files and folders on USB drive, so some files cannot be opened. 2. However, many users find that Samsung TV can play most MKV movies, while some certain MKV files not playing on Samsung TV. Then, click Yes to confirm the operation. With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. This is the easiest possible fix for the internet connection problem on … After logging in you can close it and return to this page. Editor’s Note: This post was originally published in December 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness. Select Support > Self Diagnosis and navigate to Reset and press Enter on your remote control. Also, make sure that the ports are free from dust. PC issues and remove viruses now in 3 easy steps: Got an old USB flash drive? 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