They sell the worse quality products, don't honor their warranty and ignore your emails do you need any more reasons to not buy their stuff! Read on to learn about the set-up process, who we think this bed frame will be best for, and more. Visit Store. I was not able to get the product more than 30+days. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. We got a mattress cover with the same issue. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. I called Zinus because the enclosed card said to call them. Materials and Fabric of Zinus Memory Foam Mattress Your trust is our top concern. Last Updated: November 25, 2020. There were even some spare screws. They refused to reply to my complaint to the Better Business Bureau. Queen 30cm icoil mattress. Disgusting behaviour in fact. I'm a 6'2" 225 lb guy and it takes me and my wife easily 15-20 minutes to change the sheets due to the heavy weight of the mattress and adjusting the suspenders to put tension on the fitted sheet corners. Because we believe everyone deserves a night of delightful sleep and a home they love. Sleeps good other than....you can't find fitted sheets that stay on the mattress. Zinus is a furniture company that sells a variety of pieces on Amazon and Wayfair. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. I have made at least 3 complaint tickets and there are currently 28 pages of emails between Zinus and myself, with multiple requests for pictures --including shots with rulers and my level, even though the sagging can plainly be seen without rulers. Be the first. This Zinus bed frame has almost 30,000 customer reviews, and an extremely high satisfaction rate. Quick delivery and so easy to put together!!! Trust us, your sleep soulmate is here. First up, you’ll find a table where you compare all of our picks side by side. Use Amazon or other companies if you really want to purchase them. Zinus (Bedding Shop): 3.5 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. A Cal King. Consumers who are searching for an affordable mattress with multiple size options will want to dive further into our Zinus mattress review. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. Thoughtful! Cal Kings are a standard size measurement. Firm, even support. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec... k the status, the girl said that the item hasn't been scanned for delivery and won't be delivered and cannot give ETA for the delivery day. Have a question about bedding products or stores? So repeat- don't buy the mattress from their website if you do not want to waste your valuable time. Liked the price. Took 10 minutes to open and assemble just click it together, put on the legs and slats and throw the mattress on top... No allen keys. Visit the Zinus official website to get the latest prices for specific mattresses. While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec...Read more. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. Zinus might not be explain… For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. Right from the beginning this company has been awful. Going by personal experience, I have zero trust on positive reviews for seller. That's Zinus for you...that was there answer. All Zinus mattresses come with a 100-night trial period. It is a zippered cover, but unzipping it voided the warranty???? He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. Get a new one then ... mind blown!!! 2,488 reviews scanned The 10 Best Boy Beds 6,366 reviews scanned The 10 Best Beds ... Zinus Omkaram Upholstered Platform Bed With Wood Slat Support, Double 9.8 9.3 9.9 2: You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. Basically, you won’t even feel when the person beside you moves or turns while you comfortably sleep. Maybe another month? They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. Solid, stylish, comfortable. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. Don't purchase from their website. Zinus has arrived in Australia! The cheapest Zinus memory foam mattress costs $112 while the most you’ll pay for a King size 14” memory foam mattress is $467. We just unpacked our new Zinus bed frame and it exceeded our expectations. We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack. They DON'T need another picture to see the sagging. If she liked the mattress, I was going to get one for her as well. 4. At first, they delivered everything including the queen mattress except the frame. It looks exactly as described on the website and was so easy to assemble. And, yet, today they asked for another picture. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. Ordered a queen bed Dachelle, bed frame was alright was delivered on time, No dramas with the product, as its a guest bed its yet to be tested. Zinus iCoil Pocket Spring Review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Second time one of the metal bars was faulty. Reviews Zinus. I sank into the mattress right away. In this post, we review the Zinus SmartBas bed frame. The item came with all bolts as well as a tool for easy setup and installation. Get the most satisfying value with free delivery and a 100-night trial. This is fair, but do they now expect us to pay further money to get this faulty bed frame and perfectly good mattress professionally 'disposed of', when in fact they should source a reliable courier service to come to our home address to reclaim the purchase, as we are COMPLETELY DISSATISFIED, and then give us our full refund so we can buy a bed frame that actually works and doesn't fuse together on account of it being a CHEAP PRODUCT! 3. When I inquired when I would get it, Zinus asked me to send photos of the defective part. © 2021 ProductReview.com.au Pty. In my case the $287 Zinus crapped all over the $1400 AH Beard King Koil mattress. Based on my purchases, I would definitely buy from Zinus in future. They took my money, cancelled sending me the product and did nothing but the bare minimum to keep them on Catch (who don't publish their low rated reviews). There has been no accountability by either party whatsoever. So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. 100-Night Trial. Use your proof of purchase to register with us and receive up-to-date warranty and product information. Get the Zinus Mattress. However, I could not get any updates or refund for about a week. This slightly thicker mattress topper can make your firm mattress a bit more comfortable or simply enhance the comfort and quality of an older mattress. I thought maybe it needed more "plumping," so I waited to no avail. I was not being helped. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! This results in my having sciatica for 1-2 days following that. I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. Zinus Australia 466 followers zinusaustralia ( 1576 zinusaustralia's Feedback score is 1576 ) 99.1% zinusaustralia has 99.1% Positive Feedback We design and manufacture comfortable and supportive mattresses, bed frames, desk, sofas, pet stairs, dining table and … Dissatisfied for nearing 2 months now on 11 May for mattress, bad. Would be happy like a glove! as they say what you pay is... Zinus because the enclosed card said to call delivering company by myself and guess what, they repeating..., we review the Zinus mattress reviews BBB Rating: Unfortunately, Zinus I! Rating: Unfortunately, Zinus said I had knee surgery, I could not get any updates or for... Constantly engage 5 stars from 12 genuine reviews on Australia 's largest site! A complete scam frames & sofas been used Zinus gel foam mattress... good luck finding sheets to fit installation... Mattress online but it has worked out well!!!!!!!!. 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